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We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint, please complete this form, or send us letter outlining your concerns and the Operations manager will deal with your concerns appropriately.
Important
Please do not make an appointment with a GP to air a grievance, as this is a waste of precious clinical time and takes away another patient’s opportunity to have their physical or mental health attended to.
You can also make a complaint in the following ways:
In writing to
Clevedon Medical Centre
Old Street
Clevedon
North Somerset
BS21 6DG
Online
In person
Please contact the practice to arrange an appropriate meeting.
Providing NHS Services
Clevedon Medical Centre
Old Street
Clevedon
North Somerset
BS21 6DG
Telephone: 01275 335666
