Appointments

You can request an urgent appointment by calling us; we will ask you for some details which will be passed to a GP to allocate you the most appropriate help. This may be an appointment with us, or it may be advice or referral to another service.

We aim to answer telephone calls as quickly as possible; however, at busy times (first thing in the morning) your call may be put in a queue. Please be reminded that the call-back function is a good option in this situation. 

In case of a medical emergency, dial 999 for an ambulance.

How to request

• Telephone: 01275 335666

Extended access

We also have extended access available. See our Out of Hours information.

Video appointments are available if needed, and can request photos from you through your mobile phone should you find this easier than coming into the surgery.

Ways to request

1. The fastest way to get a routine appointment is to request an appointment online

2. Telephone: 01275 335666 - If you are unable to complete the online form, you may call us, and our team will complete the form on your behalf.

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

If you need a home visit, you can help us by calling reception before 10am.

Telephone: 01275 335666

Alternatively, if your home visit request is routine, you can request an appointment online, and we will get back to you within 4 days.

A doctor or nurse, or our paramedic may phone you back before making a visit, as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a different type of clinician, or indeed arrange a hospital attendance.

Home visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

See our Home Visits and Housebound Patients policy

To help you get the maximum benefit from your appointment with a clinician, we are trialling an artificial intelligence (AI) Medical Scribe system.

This system will automatically take notes in real-time during the appointment, allowing more time for the clinician to engage fully with patients and build rapport.

The system transcribes conversations as they happen, but no audio recordings are stored, and only the notes the clinician saves will be added to your records. Your consent is essential, and you will be asked at the start of your appointment if you are happy for the system to be used. You can decline or withdraw your consent at any time.

If you have any feedback on the system, please let us know.

We do sometimes run Saturday clinics, so if this is something you need, please let us know, and we will try to book this for you.

GP appointments are now available in your area during the evenings and at the weekend. To book an appointment, contact your practice.

Enhanced Access Opening Hours

• Monday - 7:30am to 8:30am
• Tuesday - 7:30am to 8:30am
• Tuesday - 6:30pm to 8pm
• Wednesday - 7:30am to 8:30am